FAQ
Questions Clinicians Ask Before They Subscribe
Before you trust an AI with a real patient question, you deserve straight answers about where its knowledge comes from, what happens to the data you enter, and who carries clinical responsibility for the output. These are the questions attending physicians ask us most often, answered without hand-waving.
AI hallucinates - how can I trust it clinically?
Every claim carries an inline peer-reviewed citation and a visible reasoning trace. When evidence is thin, it says so rather than inventing an answer.
What about liability?
AtlasGPT is decision support, not a decision. It produces audit-ready documentation of the evidence behind your reasoning - the same relationship you already have with UpToDate but more comprehensive.
Is patient data safe?
Case content is processed with zero data retention - it isn't stored after your answer is generated, and it's never used to train models, sold, published, or shared. On individual plans AtlasGPT is not a HIPAA covered entity or business associate, so describe cases in de-identified terms rather than entering protected health information. HIPAA-ready infrastructure is available on Enterprise - contact sales for institutional deployment.
I already have UpToDate.
At a lower monthly cost it adds 35-specialty consults and reasoning traces UpToDate doesn't offer.
Will this slow my workflow?
No training, no IT, no EHR integration required. Conversational interface, productive in minutes, works on phone or desktop.
What if it isn't for me?
7-day risk-free guarantee, cancel anytime.
Still deciding? Your first question is free. Bring one real case and see how AtlasGPT reasons across its indexed, peer-reviewed sources before you subscribe, backed by a 7-day risk-free guarantee. For anything a page cannot answer, from institutional deployment to a specialty-specific question, talk to our team, and if something is not working in the app you can report a problem and we will follow up.